FAQ

What are the different types of bets JustBet offers?

JustBet offers the widest variety of wager types and propositions including:

  • Sides, totals, parlays, teasers, if-bets, reverses, futures, money lines, buying points and more.
  • NFL Wagering: 1st & 2nd Halfs, Quarter lines, team totals, regular and special teasers, propositions
  • MLB: 1st & 2nd Halfs, run lines, alternative run lines, propositions - total hits, runs & errors, team strike out match-ups, team to hit more home runs, team to score first, will there be a score in the 1st innings, individual team totals
  • NHL: Canadian line, puck line, money lines, period lines, grand salami, and more.
  • NBA: 1st & 2nd Halfs, Quarter lines, team totals, special teasers, propositions.
  • NCAA: 1st & 2nd Halfs, quarter lines, team totals, propositions.
  • Horses: win/place/show, daily doubles, exactas, house Q's, propositions.
  • Golf: pick the winner, match-ups, stroke lines, tournament propositions.
  • Boxing: money lines, over or under, pick the round, decision propositions.
  • Tennis: individual odds to win, match-up odds.
  • Nascar: pick the winner, match-ups, top three, future bets, propositions.

Which sports can I bet on?

JustBet offers sports betting and online wagering on all major sporting events, including Pro Football, basketball, baseball, hockey, soccer, tennis, NASCAR, golf, horse racing, boxing, rugby, Formula 1 racing, and much more. We also offer wagering on Political events, the Academy Awards, the Grammys, Reality TV shows, and more. For a complete listing of what sports are currently available for wagering, please check our live betting lines.

How do I place a bet?

You may place a wager either online or over the phone using your JustBet username and password.

What is the minimum and maximum wagers allowed?

  • The minimum wager is $1 online, and $100 over the phone.
  • The maximum wager is up to $20,000 online, and $20,000 over the phone. (or currency equivalent)
  • Higher limits may be granted upon request.

If I make a betting error, can it be reversed or refunded?

No. Once a wager is made and accepted it is final.

How do I find out if I have won the bet I placed?

All sport wagers are graded immediately after completion of the match. You may check you History online to see the results or check your account balance.

How do I collect my winnings?

Payouts are processed Mon-Fri, 9-5pm EST. Simply call 1-855-274-8313 to request you payout over the phone, or email help@justbet.cx. For a complete listing of the ways you can receive your winnings, see our Withdrawing Funds section.

JusBet will always first credit back your original purchase to the account from which you had made the initial deposit, be it Neteller, credit card, MoneyBookers, or Instant Check (Citadel). Any additional amounts can be paid as you choose from the options listed in the Withdrawing Funds section. Please see our Payouts Request Policies for more information.

Note: Due to changes in Visa and Mastercard policies, JusBet may be unable to return funds back to your credit card. However, before any payout is processed, you will be required to complete and fax (1-888-473-9257) a Credit Card Authorization Form and documentation for each card used.

If I place a parlay and a selection is a push, what is the outcome?

A push in any parlay reverts the parlay down to the next lower level. i.e. a 2 team parlay reverts to a 2 team parlay, a 2 team parlay reverts to a straight bet.

Does JustBet offer a 10-cent baseball line?

JustBet offers a 10-cent progressive baseball line.

  • 105 to 139 - 10 cents
  • 145 to 169 - 15 cents
  • 175 to 189 - 20 cents
  • 200 to 225 - 30 cents
  • 240 to 285 - 40 cents
  • and the line gets progressively wider as the line gets higher.

How do I deposit funds in my BetJustBet sports betting account?

JustBet offers a wide variety of methods to deposit funds into your betting account. For a complete listing and description of deposit methods, please see our Depositing Funds section.

How do I make a deposit with my credit card?

  • You can deposit over the phone or online with your credit card.
  • Online, simply login and click on "Cashier". Then select your credit card option and complete the form.
  • Over the phone, simply call toll free 1-855-274-8313 and a customer service representative will be happy to handle your credit card deposit.

How do I make a deposit with NETeller?

Simply login and click on "Cashier". Then select the "NETeller" option and complete the form.

New users will need to sign up with NETeller before depositing.

How do I make a deposit with Moneybookers?

Simply login and click on "Cashier". Then select the "MoneyBookers" option and complete the form.

New users will need to sign up with MoneyBookers before depositing.

How do I make a person to person deposit?

Call 1-855-274-8313 for complete instructions on how to deposit. Or email us at help@justbet.cx

How do I make a deposit via Bank Wire?

Call 1-855-274-8313 for complete bank wire instructions.

How do I make a deposit with Instant Check?

You can deposit over the phone or online with your Instant Check and the funds will be transferred from your bank account directly to your JustBet betting account. To deposit online, simply login and click on "Cashier". Then select the "Instant Check Deposits Online" option and complete the form. Over the phone, simply call toll free 1-855-274-8313 and a customer service representative will be happy to handle your deposit.

Is there a minimum/maximum deposit amount?

The minimum deposit amount is $100 (or currency equivalent). There is no maximum.

Does JustBet reimburse my deposit and withdrawal transaction fees?

JustBet will reimburse all transaction fees for deposits of $300 or more. (or currency equivalent). For complete details on withdrawal transaction fees click here.

Do I need to submit a new Credit Card Authorization Form every time I use my credit card?

No. However, before any payout is processed, you will be required to complete and fax (1-305-704-8710) a Credit Card Authorization Form and documentation for each card used.

How do I withdraw funds from my JustBet account?

You may request a withdrawal from your account online or over the phone. Online, simply login and click on "Cashier". Then click on "Withdraw" and complete the form. Over the phone, call toll free 1-855-274-8313 and a customer service representative will be happy to handle your request.

Does JustBet reimburse my deposit and withdrawal transaction fees?

JustBet will reimburse all transaction fees for deposits of $300 or more. (or currency equivalent). For complete details on withdrawal transaction fees click here.

Are withdrawals always put back by the original deposit method?

JusBet will always first credit back your original purchase to the account from which you had made the initial deposit, be it Neteller, MoneyBookers, or Instant Check. Any additional amounts can be paid as you choose from the options listed in the Withdrawing Funds section. Please see our Payouts Request Policies for more information.

Note: Due to changes in Visa and Mastercard policies, JusBet may be unable to return funds back to your credit card. However, before any payout is processed, you will be required to complete and fax (1-305-704-8710) a Credit Card Authorization Form and documentation for each card used.

Do I need to supply a copy of the front and back of my credit card and photo ID before I can make a withdrawal?

Yes. Before any payout is processed, you will be required to complete and fax (1-888-473-9257) a Credit Card Authorization Form and documentation for each card used.

I am receiving a password error. What should I do?

Contact our customer service department at 1-855-274-8313 or email Customer Service.

What happens if I forget my username or password?

Contact our customer service department at 1-855-274-8313 or email Customer Service for assistance in recovering either.

May I change my account information?

You may change your account information at any time, excluding the account holder's name.

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