Help and Frequently Asked Questions
Should you have questions that are not answered here please feel free to contact one of our customer service representatives at
1-855-274-8313, log into our
live chat or email us at
help@justbet.ws
We will respond to all customer queries within twenty four hours.
How do I join justbet?
Just click through to our new membership page and fill out the signup form. After you receive your account number, simply call our Customer Service Department to make your first deposit.
Are there any costs to become a JustBet Member?
No, there are no fees to be a JustBet Member.
How old do I have to be to become a justbet member?
You must be at least 21 years old to be a justbet member.
How do I make a deposit?
We offer several ways of depositing funds into your account safely and quickly.
We accept person-to-person transactions, credit card, debit card, cashier’s check, bank wire, money order, bank wire, NETeller, MoneyBookers and Click2Pay.
Please see our go to our Cashier Section for more details on each type of deposit transaction you can make.
What is the minimum deposit to open an account?
USD $50 is the minimum deposit required for online telephone accounts.
What wagering options do you offer at justbet?
You can wager on football and basketball (both college and professional), major league baseball, soccer, hockey, major boxing and mma bouts, tennis, auto racing, golf, and horse racing.
You can also wager on a full range of online casino games.
What are the wagering limits online and over the phone?
Internet: minimum $10 and can range as high as $10,000 upon account qualification and management’s approval.
Phone: minimum $50 and can range as high as $10,000 upon account qualification and management’s approval.
How do I get a payout on my winnings?
You can request a payout on your winnings Monday through Friday, 6:00am PST to 12:00pm Noon PST, by calling the Customer Service department. For details on the various methods we use to transfer funds please see our Cashier Section.
Where is justbet located?
justbet is part of an international gambling entertainment company with its Customer Service Department located in San Jose, Costa Rica.
How long have you been in business?
The Sportsbook that is now known as justbet was founded in 1996. Our company has been providing sports betting and casino gaming entertainment services for over 15 years to an international customer base.
Why is my credit card not being accepted online?
If you are having trouble making a deposit using your credit card or debit card online, please contact our customer service department at 855-274-8313 and we will help you process your deposit.
You can also use other methods of deposit by
clicking here. Check, VISA and Master Card.
Is it legal for me to wager online?
Laws related to Internet vary from country-to-country and jurisdiction.
Please check with your local government to ensure it is acceptable for you to place an online wager.
Do I have to pay taxes on my winnings?
Your tax liability probably depends on the country you reside in. Tax laws related to gambling winnings vary greatly from country to country.
justbet does not release any information related to individual account winnings or losses to any inquiring parties.
This information is confidential and property of the account holder.
